Email writing workshops and courses Email etiquette (and how to write more effective emails) The emails your staff write can help you win business—or lose it. A well-written email is courteous, helpful and helps gets things done. Badly written emails waste people’s time, create confusion and can come across as rude or arrogant. This half-day workshop is for people who want to project a more professional image and win the confidence of the people they are dealing with. Course content: 1. How to write more effective business emails that get to the point 2. Risk management in writing/reputation enhancement 3. Knowing what your colleagues, clients and customers want 4. Practical tips for writing clearly and concisely 5. Modern email trends/reducing email ‘anxiety’. Course outcomes: After completing this workshop, participants will be able to: Write better emails that people can understand and know what they have to do Write more clearly and concisely Know how to project a more professional image to your customers and colleagues. To book your place: Time: 8.30am-midday Venue: CBD venue or Technology Park, Bentley (or in-house at your premises) Cost: $220 per person, ex GST (discounts apply for in-house sessions) To book your place, click here. (Workshops can be held in-house and customised to meet your requirements.)
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